DESCRIPTION

Please apply directly to Herschel Supply Company for this role.

Start your adventure with Herschel Supply. We’re looking to build our retail community with passionate creatives looking to take their careers to the next level. This is your new role if you are craving growth opportunities, group training, and a creative environment!
Herschel Supply Co. is looking for a part time Retail Sales Associate, a key member of the Herschel team, to join our new Santa Monica store on 3rd Street Promenade! You will assist the team by delivering ‘next-level’ customer service. You will assist in creating an engaging shopping experience for our customers while working in a place where you can share your love for design, style, and interact with people in a real and authentic way. This position reports to Store Management & Key Holders.

AVAILABILITY

We require someone who can be available for three morning shifts during the week, and one full weekend day. Part-time is 30 hours or less per week.

A DAY IN THE LIFE

Our workplace is dynamic, supportive and entrepreneurial in spirit, and we pride ourselves in being a collaborative, open-minded and imaginative team.

On a day-to-day basis, the Retail Sales Associate will:

• Continually learn product knowledge to confidently share information to customers
• Maintain knowledge of in-store stock availability on the sales floor, in backroom and online
• Actively maintain store appearance, keeping merchandise stocked and organized, while ensuring that the store is clean and well presented
• Receives and processes stock from warehouse (Boxes can weigh 10 - 30 lbs.) which includes; unpacking, scanning/receiving, counting, tagging as required, folding, sizing and placing on the floor, with overflow stock in back room and assigned storage areas
• Assist with re-stocking and pricing duties, including sale preparation as required
• Ensures items from change rooms are returned to appropriate area - sized and tagged
• Completes assigned clean-up duty
• Utilizes the Point of Sale system and Mobile Point of Sale System, processes payments, refunds and exchanges all while maintaining all cash experience expectations
• Stays on top of new products, trends and initiatives
• Participate in staff training and store events as scheduled

About You

• Possess exemplary customer service skills
• Upbeat, optimistic, passionate, friendly and authentic
• Builds relationships naturally, embraces individuality and diversity
• Comfortable working in a team focused environment and sharing ideas
• Multiple language skills are an asset
• Capable of working together with customers to resolve any service issues
• Work a flexible schedule that will include weekends, evenings, holidays, and special events
• Eager to develop new skills and is responsive to feedback
• Results-oriented and process driven, with high expectations of self and team

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