Sales & Operations Manager

Charly - Irvine, CA

Posted: April 26th, 2021


As an S&OP Manager, you will prepare advanced reporting and critical analysis providing information for business planning and management reviews. This person must have a strong understanding of how to provide significant and actionable information using different types of data and process improvement.

The job is primarily focused on short & long-term planning and decision-making, being able to optimise customer service levels, operational costs and efficiencies, infrastructure optimization, budgeting, and revenue attainment for both Retail & Wholesale matter.

The Manager is responsible for interfacing with stakeholders, as well as for managing the global demand of forecasting process and the creation of materials for update meetings.


  • This person will lead the process for supply-demand balancing, in-quarter execution, allocations, and forward-looking projections.

  • Knowledge of Charly Group procedures and responsible for calendar management.

  • Validation of Sales & Operations Budget with Finance, Country General Manager &

    Mexico ?s Team.

  • Create and translate forecasts into financial matter.

  • Strategic project management of collaborators, material infrastructure, investments,

    and technology for the achievement of profitability.

  • Coordinate with supply chain to align supply with demand.

  • Optimize shipping and other costs through effective S&OP

  • Ensure global achievement of both revenue and inventory goals through successful

    S&OP process

  • Propose strategic alternatives in the operation of the key process to optimize

    available resources.

  • Prospect new areas of opportunity for product production and profitable business destinations.

  • Lead cross-functional weekly & monthly S&OP cadence.

  • Design, analyse, and share KPI’s to key stakeholders while helping them develop

    plans to meet and exceed KPI targets.

  • Aggregate large amounts of data.

  • Margin analysis

  • Inventory aging

  • Analysis of Market Intelligence/Global Productive and Economic

    Trends/International Productive Profitability Indicators, as well as a strategic supply

    chain vision to follow according to internal constraints and market competition.

  • Along with the respective team, the S&OP Manager must coordinate end of quarter activities including cut off times for order submission, shipping, inventory and other

    activities to ensure successful fulfilment of orders.

  • Be an inventory keeper: ability to pressure the business area for planning and carrying

    out monitoring plans, which must be achieved within the given time.

  • Able to respond quickly to challenges, demonstrating flexibility in their approaches.


  • 5+ years’ experience in Demand, Supply or Sales & Operations Planning

  • Bachelor’s degree required. Master’s degree a plus

  • Advanced Excel Experience

  • To assist with the goals of planning, forecasting, analyzing, and tracking, you will need

    to have experience with: Microsoft Office, Systems applications and products software (SAP), Statistical analysis system software (SAS), Advanced planner and optimizer software (APO), Oracle/Demantra, Kinaxis Rapid Response, etc.

  • Ability to multitask in a fast-paced environment.

  • This person must have experience leading a S&OP functional area (supply, demand

    and/or Finance) capable of influencing and taking decisions on it.

  • Excellent written, verbal and communication skills

  • Experience creating executive friendly presentations on complex business and

    supply chain topics for senior level audience.

  • Experience in the creation of forecast models

  • Leadership presence and the ability to lead a process in a high-pressure environment

• Experience with large-scale change management projects


We expect that out next S&OP Manager will have the ability to think outside of the box by having creative solutions to the situations that may come. This person must incorporate both: current & accurate market information, allowing the company to predict & anticipate to customer demands, providing the supply chain with appropriate information to meet & fulfill that customer needs.

Strong interpersonal skills are also essential to effectively interact with the team and all levels of business that would affect/ interact with the forecast process.

This person must be committed to the sales process, values, and the company’s code of business ethics, as well as the ability to inspire others through professional image, words, and actions.

Must show key Charly Behaviors: focused on results, client, product, and people oriented focused. Promote an excellent brand and marketing image, think strategically, have a business vision, accountability, innovative, be able to collaborate with other areas, be dynamic, be adaptable, have a directive approach, holistic mindset, planer, communicator, leadership, ethical and promote the Charly Culture.


  • You may be available to have communication with Directors, Suppliers and Customers during the weekend, as well as going on business trips if needed.

  • Must have the ability to manage multiple projects while working with definite interruptions, as well as highly, detail oriented and accuracy driven to meet deadlines and set priorities

  • Must have the ability to be flexible to simultaneously communicate and meet with multiple departments/diverse groups/vendors while maintaining confidentiality.


The physical demands described here are representative of those that must be by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to sit, listen, talk, and use hand/finger motions to handle office equipment. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, and the ability to adjust focus.

The noise level in the work environment is usually minimal.


Our S&OP Manager would be directly related with both, U.S & our team in Mexico, mainly with Accounting dept, Customer Service, Purchasing and Logistics, Distribution Centre, Product Development, Marketing, etc.

You ?ll be externally related with Company Key Clients and Company Producers, & with a group of external suppliers that strengthen the supply chain.

About Charly

Grupo Charly, is a one hundred percent Mexican company based in Leon, Guanajuato, that began as a family business in 1949. After the successful manufacture of children's footwear under the brand name 'Campanita', the group eventually expanded to the sports shoemarket. Focused on design, manufacture and distribution of footwear inspired by sport, Charly has become the leading brand in sales in Mexico for the last 25 years.