Sales Coordinator

Brixton - Oceanside, CA

Posted: January 19th, 2021


Summary: The primary responsibility of this position is to focus on providing our internal departments, customers, and sales reps with the highest level of service possible. This role will work closely with the in-house sales team, sales representatives, sales management, operations, production, and accounting departmets to ensure that all requests are handled in a timely manner and with as much detailed information as needed.

Essential Duties and Responsibilities: (Other duties may be assigned on an as needed basis)

  • Assist in phone support, customers ordering requests and all other office related duties.
  • Maximize product fulfillment on orders.
  • Key Account support
  • Contact accounts to receive extensions, substitute styles, approval to pre-ship.
  • Work with outside departments such as operations, accounting, production and the warehouse.
  • Order entry
  • B2B Support / EDI Support
  • Order maintenance and pick ticketing.
  • Issuing RAs / Returns / Markdowns
  • New account set up
  • Open order status reports to reps
  • Remedy order/shipping issues.
  • Sample management / shipping / order entry
  • Provide excellent customer service within the USA marketplace
  • Other customer service issues/requests.
  • Assist in sales meetings
  • Assist Sales Management and Operations Management on special projects and reports as needed.

Skills and Education:

  • 2 – 4 years prior sales experience
  • Rapport Building / Customer Service
  • Verbal and Written Communication Skills
  • Time Management Skills a must
  • Strong Analytical and Critical Thinking Skills
  • Proficient in MS Word and Excel
  • Detail Oriented
  • Self-directed and Motivated
  • Experience with Bluecherry a plus

About Brixton

Inspired by music, culture, and the people who surround them, Brixton is the collaboration of three friends who wanted to convey their lifestyle through unique products.

Created in 2004, the timeless and clean design of the Brixton collection is hard to duplicate and comes in a variety of styles that appeal to the individual in a modern yet traditional way. Each piece is constructed with the commitment to bringing the customer a high quality and limited product that they'll want to hold onto forever.