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Quality Engineer

Manduka - El Segundo, CA

Posted: June 12th, 2020


Description

For more than 20 years, Manduka has built a reputation as the world's most respected yoga brand. Known for its legendary PRO Mat, Manduka creates high performance yoga mats, yoga towels, bags, props, and women's and men’s fitness apparel. Designed by yogis and trusted by teachers worldwide, carefully selected and sustainable materials are paired with thoughtful design to create innovative products that allow a community of 4,000+ yoga studios, 700+ yoga ambassadors and over 2 million customers across the globe to deepen their practice.  

POSITION SUMMARY:  Reporting to the Senior Director of Operations, the Quality Engineer will be responsible for daily quality system support of all business operations. This position requires a “hands on” approach and excellent interpersonal skills. Some air travel may be required to perform job responsibilities. Frequent local travel between the Manduka corporate office and distribution center (14 miles) is required.  

KEY JOB RESPONSIBILITIES:    

Analyzing customer feedback and identifying opportunities for continuous improvement.  

Investigating and troubleshooting product and production issues.  

Developing corrective actions, solutions, and improvements.  

Collaborating with department managers to maintain controls and make improvements.  

Inspecting and testing materials and products to ensure compliance to quality specifications.  

Ensuring (auditing) that workflows, processes, and products comply with safety and regulatory requirements.  

Monitoring, analyzing, and reporting quality performance.  

Developing SOP work instructions and other process documentation.  

Developing, documenting, and implementing quality standards (written & visual).  

Mapping processes and developing process flow charts.  

Developing training materials using photography, video and multi-media formats.  

Sharing knowledge and training company personnel in quality disciplines.    

MINIMUM QUALIFICATIONS:    

Familiarity with Lean disciplines.  

Familiarity with ISO9001 quality standard.  

Demonstrated ability implementing processes and improvements in a fast-paced environment.  

High level of computer literacy.  

In-depth understanding of technical documentation.  

Proficiency in statistical techniques.   

RECOMMENDED QUALIFICATIONS:    

Degree in quality, industrial, or other engineering discipline.  

ASQ certification preferred.  

2+ years of experience in quality engineering, quality assurance, or a similar role.  

Excellent computer skills with familiarity preferred in:   

  • Macintosh OSX platform  
  • Adobe Captivate  
  • ScreenFlow  
  • MS Office (Excel, Word, PowerPoint, Outlook)  
  • Apple Keynote  
  • OmniGraffle  
  • Atlassian Confluence  
  • QI Macros  
  • Oracle NetSuite    

JOB COMPENTENCIES:   

Professional communication skills with all levels of internal and external stakeholders.  

Excellent organizational and time management skills and the ability to properly follow through on deadlines.  

Superlative analytical and problem-solving skills.  

Keen ability to set goals and achieve them.  

Self-motivated and proficient in finding technical resources and answers.  

Clear and articulate communication including technical writing.   

Local candidates only. This is not a remote role.   



About Manduka

Sometimes it’s the bumps in the road that end up defining our journey. This is the story of Manduka, a company founded on the simple idea that a better yoga mat could make a world of difference.

In the late 90's, Peter Sterios, an architect turned yogi, discovered a simple, elegantly designed black mat whose combination of firm grip and complete support revolutionized his yoga practice. In honor of the yoga masters who inspired him, he sought to share this amazing product with others.

Peter had always been the beneficiary of great generosity from other yoga teachers. To repay that debt, he sent mats as gifts to many of the teachers he admired including Erich Schiffmann, Rod Stryker, Angela Farmer, Victor Van Kooten, Rodney Yee, and Shiva Rea. The teachers who inspired Peter were his first customers. And in the great yoga tradition, they shared their mats with their students, and a true yoga company was born. Peter chose the name Manduka in homage to his teacher and mentor, Shandor Remete, whose core practice and teaching always included the ancient Hatha Yoga Pradipika pose, Mandukasana or frog. The first time Peter heard and repeated the name of the pose he experienced a sense of childlike joy and delight as the sound rolled off his tongue. The word and the pose were mirror images, simultaneously playful and profound. The joy of Manduka is now spoken in so many countries, all over the world.

The quality and performance of Manduka mats and yoga accessories are still unmatched in the marketplace. They are still crafted using simple, enduring, natural, and whenever possible, renewable materials and a fine attention to detail. Manduka is a company built by and for yoga teachers and their students. We are still evolving, still introducing new products, and still celebrating the spirit and wisdom of yoga teachers and their students. From the road less traveled, something great and meaningful has arrived.

Manduka: for your practice and for our world. Namaste.