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Senior Business Analyst, eCommerce

True Religion - Vernon, CA

Posted: April 24th, 2018


Description

THE PURPOSE: 

Under the direction of the Director of Enterprise Applications & Architecture, is responsible for the implementation and support of ecommerce applications, market places, digital marketing initiatives, various vendors and users that support ecommerce and other digital applications. 

THE ROLE (what you are accountable for)

  • Acting as an applications analyst, project manager and technical troubleshooting resource to support the use and expansion of True Religion’s various ecommerce applications.
  • Identifying opportunities for new e-Commerce, mobile, and social capabilities, and ensure the features that are built on a multi-region e-Commerce platform.
  • Partnering with business, vendors, IT and other stakeholders to understand needs, document requirements and deliver solutions.
  • Assisting in front-end website administration, content management, database management, security review, deployment testing, and website infrastructure review.
  • Assisting in managing various market place functionalities, digital marketing initiatives.
  • Working independently or collaborate across team members and at various levels within organizations. 
  • Effectively communicating business requirements and stakeholder expectations to team members in a timely manner and clear fashion. 
  • Creating website development specifications and business requirements. 
  • Defining and creating epics, features, stories and other artifacts to support development goals in collaboration with project management, development managers, and client stakeholders 
  • Proactively managing changes in project scope, identifing potential issues, and devising contingency plans.
  • Providing on-going support for QA life cycle. Create and manage test scripts, test plans and test cases.
  • Assisting in development and maintenance of the online procedure guide and knowledge database.
  • Maintaining a flexible work schedule and be on-call during evenings and weekends, as needed.
  • Perform tasks required for SOX, PCI and information security compliance.
  • Documenting system problems and their resolutions for future reference.
  • All other duties as assigned.

 

YOU ARE:

  • Someone who has strong ecommerce knowledge 
  • Ability to work independently and in a team environment
  • Excellent communication skills (written and verbal) and ability to communicate across all levels (user, management, vendor - business & technical).
  • Ability to investigate and analyze information and to draw conclusions. 
  • Excellent customer service skills.
  • SDLC knowledge and Agile software development methodologies.

REQUIRED MINIMUM EXPERIENCE 

  • Bachelor’s Degree in Information Systems (or equivalent) required
  • Minimum 5 years experience in various ecommerce platforms such as Demandware/SalesForce commerce cloud, Hybris, Magento, ATG or similar
  • Minimum 5 years experience in prioritizing, planning, delivering and supporting ecommerce applications, interfaces, vendor-based applications and systems upgrades
  • Minimum 1 year experience with JIRA or similar ticketing system

PREFERRED EXPERIENCE 

  • Prior experience implementing and supporting ecommerce websites using Demandware/SalesForce commerce cloud
  • Prior experience with managing market places such as eBay, Amazon
  • Prior experience writing SQL statements is plus but not required
  • Knowledge and experience of ERP systems such as Full Circle is a plus
  • Agile software methodology experience, especially scrum master role understanding and expertise
  • Project management experience including developing test procedures, scripts and performing applications testing
  • Knowledge of the Atlassian toolset
  • Working knowledge of Microsoft Project for the maintenace of project plans
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About True Religion

THE TRUE STORY: THE STITCH THAT STARTED IT ALL

In 2002, True Religion emerged onto the Los Angeles denim scene by blowing up the construction of the classic five-pocket jean. Industry-standard sewing machines couldn't handle our designs, so we broke them apart and rebuilt them to produce our one-of-a-kind vision. With its five-needle thread at two-stitch-per-inch process, our Super T stitch was instantly recognized for style that was unlike any other denim brand in the world.

True Religion's designs soon caught the attention of the world's most iconic style leaders, and demand for our denim grew rapidly. Everything from there on out was committed to be bigger, better, and bolder than the rest.

As our stitching evolved, True Religion became synonymous with quality craftsmanship and bold style designed to stand out. Our specialty denim fits, washes & treatments, were all designed with amplified details to grab attention at every turn. Our iconic horseshoe was born from the silhouette of a Buddha's smile, and our hardware was inspired by the romance of denim's 140-year history. We have always been fashion forward, even from behind.

Our styles inherit the swagger of their given name. The Joey. The Ricky. The Halle. However, it's the Fearless Style Leaders who rock True Religion with aBe So Bold attitude that ignite the world with bold statements of creative self-expression. We became famous because we were like no one before us, and what began with a stitch now leads to a future of innovative fashion designed by the fearless, for the fearless.